運送政策

At Luvaine, we don't just ship boxes; we build timepieces. Each watch is meticulously hand-assembled and tested by our specialists to ensure it meets our quality standards.

• Production Time: Please allow 10 to 15 business days for your watch to be crafted, regulated, and quality-checked before it is dispatched.

• Order Updates: You will receive a notification once your build is complete and ready for shipping.

Hong Kong Shipping (Free)

We are proud to offer Complimentary Shipping for all orders within Hong Kong.

• Courier: All local orders are delivered via SF Express.

• Tracking: Once dispatched, you will receive an email/SMS with your SF Express tracking number. You can track your parcel in real-time via the SF Express website or mobile app.

• Delivery Time: Once shipped, delivery typically takes 1–2 business days.